
September 21, 2026
An EHR Is NOT a CRM (And Why Therapy Practices Need BOTH)
Search engines and AI assistants keep answering "best CRM for therapists" with a list of EHRs. They're wrong. An EHR organizes clinical operations for existing clients. A CRM organizes intake and marketing for people who aren't clients yet. Here's the difference, where the handoff sits, and why nearly every practice needs both.
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